Data Center
Facility Maintenance and 24/7 Monitoring
- An Uninterrupted Power Supply and Backup Generator, coupled with a fire suppressive gas release system to guard against fire and power outage
- Dedicated air conditioning, ensuring a temperature-controlled environment for proper hardware functionality
- Data center vital signs monitored on a 24/7 basis
- IT staff members on call 24/7 to correct problems if an essential component fails
- An established Intrusion Detection System
- Weekly vulnerability scanning by Security Metrics®
High Bandwidth and Network
- Multiple Internet Service Providers
- More than enough bandwidth to handle the high number of requests received by StoresOnline servers
- Enterprise-level routers, switches, and networking (Cisco Systems® technologies)
Data Storage
- Clustered environment (redundancy)
- EMC2® storage (enterprise-level disk array)
- Oracle® 10G (RAC) database (enterprise-level database technology)
Technical Support
- Email support
- 24/7 online chat support
- Live phone support
- Domain management