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*NO Additional Shipping Charges !
This Is A
VeriSign SECURE Site Through StoresOnline Shopping Basket
Note: All prices in US Dollars
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SHIPPING RATES and RETURN POLICIES Shipping: Standard Ground freight will be prepaid on all orders shipped within the continent of the United States. A 30% freight allowance will be applied to all orders shipped to Alaska, Hawaii, Puerto Rico, Canada and Mexico. We're sorry, but due to insurance purposes, we can't ship outside these areas. Damages in shipping are the responsibility of the carrier once the shipment is released from our warehouse. You must make damage claims as soon as detected. Damage claims must be made to the carrier within 10 days of receipt. Save all boxes and packing material. All shipping/pricing discrepancies must be reported within 5 days of receipt of order.  Returns: Except for special order hidden cameras, we have a no questions asked money back guarantee on all our products. If, for any reason you're not satisfied with your purchase, simply notify us by email and we'll immediately issue a Return Goods Authorization Number. All returns require this number before they will be accepted by the warehouse. The RGA numbers are effective for 30 days only. Make sure to place this number prominently and clearly on the outside of the carton. DO NOT write the RGA number on the original product package. This will make the merchandise ineligible for resale. To request a Return Goods Authorization number, email to: returns@vigilanceandsecurity.com All merchandise must be returned freight PREPAID. However, replacements for defective merchandise returned to us within 30 days will be mailed back to you without your incurring any additional freight expense. Do not dispose of the box or any packaging materials until you have inspected your purchase and are satisfied with the product. All non-defective returns will be assessed a 15% restocking fee, plus original freight charges, within 30 days of receipt and will only be accepted in resaleable condition, with all original packaging. Note: merchandise returned with missing items are not eligible for a refund. Items showing obvious signs of misuse, consumer abuse, or commercial use are not eligible for return. Additional fees may apply if not returned in original packaging. After 30 days, defective products must be returned to the manufacturer, under the specific warranty allowances. Please allow us 5-10 business days from the time we receive the merchandise to process your return. Keep in mind, credit card companies vary in the time they take to post credits.
Unfortunately, we've been forced to implement this policy due to the attraction of our products by unscrupulous individuals who return products after they have profited or gained from their short term use. |
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