Our return policy is one of the most flexible around...
**Products that are UNWORN may be returned in their ORIGINAL packaging for a full refund within 15 days of receipt.
**Products returned in their ORIGINAL PACKAGING may be exchanged for products of equal or greater value within 30 days of receipt. If worn, products must be laundered prior to return.
**NO refunds will be given on products that have been opened, worn or that are not in their original packaging.
**HOWEVER, our policy doesn't stop there! If you feel your stockings have prematurely weakened or deteriorated, don't throw them away. Contact one of our representatives to discuss your options for returning the stockings. Depending on the manufacturer, we may be able to get the stockings replaced for up to 90 days from original receipt.
HOW DO YOU REQUEST A RETURN?
If your order qualifies for a return or exchange, simply e-mail our customer service team at support@thelaserveoncenter.com. Please provide your reason for the return and your requested course of action. You will then receive a return authorization number to note when returning your purchase. ORDERS RETURNED WITHOUT A RETURN AUTHORIZATION NUMBER WILL BE SUBJECT TO A 15% RESTOCKING FEE.
WHERE DO YOU SEND YOUR RETURN?
thelaserveincenter.com
C/O JBW Enterprise
4929 Riverwind Pointe Dr.
Suite 102-F
Evansville, IN 47715
PLEASE NOTE YOUR RETURN AUTHORIZATION NUMBER ON THE OUTSIDE AND THE INSIDE OF YOUR PACKAGE.
**Freight charges on returns and exchanges are the responsibility of the customer. However, freight will not be charged for the replacement of a defective product.
**Freight charges from the original order will not be refunded.
**If an order that qualified for free shipping is returned in its entirety, a shipping charge of $5.49 will be deducted from the refund. Partial returns will not incur this penalty.
**Any coupons and/or discounts will not be honored on exchanges unless it was our error.
**Refunds on orders payed for via Paypal, will be processed as store credit and customer will receive a gift certificate for future use