SHIPPING:

All orders are shipped from the manufacturer's warehouse within two or three business days. Selection of UPS ground, UPS 2nd Day Air or USPS will prioritize your order. Most orders are shipped on the same business day if received by 12 noon EST. We do not ship on Saturday or Sunday.  Heavy Fish Fillet Tables and Fend-All dock fenders will be shipped by freight and require a quote from Myfishgear. Most fishing related products are shipped from California, Illinois and Minnesota and might require different shipping charges depending on the location of the customers zipcode. Boating and Hunting products are shipped from Massachusetts and South Florida.

If you live in the State of Florida we are required by law to charge the 8.5% sales tax on all orders shipped within Florida. No sales tax will be charged outside of the State of Florida.

Myfishgear.com will send you an e-mail if you have selected UPS or USPS  as your shipping option, a delivery confirmation number will be provided. Note that it is not a tracking number, rather it's used by UPS to confirm the package delivery at the destination address. 

Note that UPS 2nd Day Air or USPS Priority mail will be used for delivery service to our customers in Hawaii, US Pacific destinations and Alaska.

Marine Electronics are shipped from New Jersey by FedEx and UPS Ground and 2nd day Air.

Please email us at sales@myfishgear.com if you have any questions about your order at any time.

International Orders

Myfishgear.com ships directly to Europe, Australia and most other worldwide destinations though this online store; please e-mail us for a freight quote first. If you live anywhere around the world our  products will be shipped to your destination with all shipping fees and or insurance fees prepaid. USPS would be the shipper of choice. Some products might need added packaging to insure additional strength. Please contact us by e-mail for any other information.(See International Shipping at the top of the home page)

We use the following carriers to deliver our orders.

UPS Ground

UPS 2nd  Day Air

USPS PRIORITY Mail

FedEx Ground and 2nd day air only for Electronics

CREDIT CARD CHARGES

Your Credit Card will be charged when you place an order. If we are unable to fulfill your order for any reason your credit card will not be charged.

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before final checkout, the cost of shipping will be displayed, and you will have an opportunity to change the method of shipping. International orders please call or e-mail us first.

Free Shipping

Myfishgear.com offers free shipping in the USA on most orders that are in excess of $150., with the exception of fish fillet cleaning stations, Gun Safes, dock fenders ( Fend-All), some Imar products over 5 lbs, Engel Premium ice boxes/coolers and the zip codes HI, AK and PR.

Oversized Items

Oversized items such as one piece fishing rods and Ultra-cool ice boxes might  be surcharged to cover  items 60" or more in length. If your order includes a one piece fishing rod  this option might apply. 

BACK ORDERS

Myfishgear.com never charges additional shipping and handling fees when managing back orders. If an item is back ordered  we will ship you the part of your order that is in stock. When the backordered item becomes available we will process it at no addtional charges.

HOW TO RETURN AND ITEM

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your item must be returned within 30 Days of purchase.

1. Please email sales@myfishgear.com to request a refund and obtain a return authorization number.

2. Since items are shipped from different locations please locate the shipping address from where the package was sent and return the item to that address.

3. Include in your package a signed letter stating the reason for the return and the original receipt.

RETURN EXCEPTIONS

Some items can not be returned if they are opened.

Merchandise that has been worn, used or altered will not be accepted for refund or exchange.

RESTOCKING FEE

All items are subject to a 15% restocking fee, which will be deducted from your refund. We also do not refund shipping and handling fees paid on the original order.

AUTHORIZED RETURN PERIOD

Please inspect your order immediately upon receipt. Myfishgear.com will accept an approved return of many items within 10 days of the date of the original invoice. After the 10 day period, if any problems arise with the item purchased, the problem should be addressed with the manufacturer; Please be sure to send in  warranty cards that come with your item. Returns will not be accepted for the following Reasons.

Products under $50.

Used Merchandise

Special orders

Closeouts and clearance items

All defective merchandise is covered by the manufacturer's warranty

LOST OR DAMAGED PACKAGES

Please inspect your order upon receipt. Don't ever sign for a damaged package without inspecting all of the contents.  All of the items that are damaged in shipment are covered and insured by the shipper.  If you do encounter a problem with a damaged item, be sure and contact the shipping center immediately or within 24 hours of receipt.

ERRORS AND OMISSIONS

Myfishgear.com is not responsible for errors to omissions with regard to product pricing, images or descriptions but we do want to ensure ultimate satisfaction. 

Myfishgear.com will make every effort to ensure a positive outcome of any errors that might occur. Pricing and availability of all items are subject to change without notice. 

Our customers are very important to our success in the online fishing, hunting and boating gear business!  Myfishgear.com appreciates your visit and business, and we look forward to providing you with the highest quality products. Our service to you and your satisfaction is of the utmost importance.