There is a money back guarantee on selected items,

ProFollica - New growth within 60 days or 100% money back no questions asked it's that simple. No hidden charges.

Nisim Products - 100 Days 100% money back, no questions asked it's that simple. No hidden charges.

Hair Genesis - A Wopping 12 Month 100% Satisfaction Money Back Guaranteed.

Advecia - If you do not attain the desired results or you are dissatisfied for any reason, simply return all of your empty and unused bottles of Advecia for a full refund (excluding shipping) within 180 days.

Procerin -  Unconditional Money-Back Guarantee. If, for any reason, you are not satisfied with your Procerin order, simply return the unused portion for a full refund within 90 days of purchase. You will receive a no hassle, no questions asked, full refund of your order price (less shipping cost).

Mag-Gro - 3 months 100% money back (Less Shipping and process fee $5).

Provillus - Money Back Guarantee - This applies to all unopened product. There is a $5 fee to process each product returned.

We try only to provide products that are guaranteed.

Products that are shipped directly from keepmyhair.ca are shipped with a min of $100 insurance at NO Charge to you.

All products are shipped with a tracking number for your security.

If you do not use the products as directed don't expect results Please be serious and use the products as directed.

We have safety stock on hand at all times to ensure all products sold directly from keepmyhair.ca are available to be shipped, but If for some reason our product is on back order, you will be notified right away and an estimated time given when the product will be available to be shipped. If you do not want to wait a full refund will be given at your request. 

We ship all orders directly from keepmyhair.ca via Courier Service (UPS, Fed Ex, or Purolator) or first class mail with Canada Post.  All packages are discreetly shipped with no indication of what product is inside.

Orders shipped directly from the manufacturer are identified on the manufacturer page.

Shipping time will vary depending on the location being shipped.

Processing Time - Once your order is finalized it will be scheduled to ship the following business day.

Shipping cost will depend on the quantity ordered and the location being shipped. This will be calculated when the order is processed. Keepmyhair.ca does not make any money from the shipping, the total cost of shipping is exactly what the courier charges.

Normal Delivery (8-12 Business Days) $18
International for inhairit products (Outside Canada) $18

Some products are sent directly from the manufacuturer and their shipping charges will apply.

If the product was ordered and is shipped directly from keepmyhair.ca and gets damaged during shipping you need to notify us right away so we can send replacement product.

If the product was ordered and is shipped directly from the manufacturer and gets damaged during shipping notify them right away.