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6. TEST MEDICAL ERRORS x MENTAL HEALTH PROFESSIONALS
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Take the test and submit it online after you have paid and downloaded your instructional materials. The test will be scored within 24 hours. You need a score higher than 80% to pass. A certificate will be issued and mailed to you after you pass the test. If you don't pass the test the first time, you can retake it one more time with no extra charge.
1.
1. Clinicians need to be especially attentive about his/her own cultural biases because:
a. It’s common to make assumptions based on personal experiences, common stereotypes, and mistranslations of words and experiences.
b. Symptom expression might be different in different cultures
c. Symptoms are likely to be overlooked or misinterpreted even by expert clinicians.
d. All of the above
e. None of the above
2.
2. Root cause analysis includes the following EXCEPT:
a. Studying the sequence of events before and after a sentinel event occurs
b. Interviewing all persons involved in the events
c. Team analysis of compiled data to identify underlying factors
d. Immediate mandatory reporting of any error
e. None of the above
3.
3. What should be included in a client's record?
a. Personal information, treatment applied, response to treatment
b. Only their names, dates of visit and procedure
c. Only patient's notes about how they felt during the treatment or procedure
d. Phone numbers of all the doctors who have treated the client
4.
4. HIPAA allows the clinician to keep two sets of records, one of which is general progress notes and another which is called process notes or psychotherapy notes. This latter set of notes is for the clinician's own use and need not be revealed to insurance companies.
a. TRUE
b. FALSE
5.
5. Which is it the MOST important reason to be aware of the contraindications for a treatment or procedure?
a. To prevent malpractice suits
b. To avoid harming the patient
c. It is really not that important since we don't prescribe
d. To make sure that we can answer the questions presented by the patients
6.
6. How can you contribute to empower your client?
a. Helping them complain about the medical system
b. Providing advice to help them improve their personal lives
c. Providing detailed information about treatment options including side effects
d. Recommending long-term mental health counseling
7.
7. ¿What is the best way to gather information about your client?
a. Direct questions, medical records, reports from friends
b. Checking their vital signs and asking about their past experiences
c. Conferencing with their primary doctor
d. Asking direct questions, listening and observing
8.
8. A systemic approach to prevention of clinical errors:
a. Places emphasis on not blaming the individual
b. Uses root cause analysis to prevent further errors
c. Doesn’t treat adverse events as isolated incidents
d. All of the above
9.
9. ¿What is the BEST way to stay current and improve your professional skills?
a. Renewing my license
b. Having a master's degree from an accredited school
c. Taking quality continuing education classes
d. Receiving feedback from the clients once in a while
10.
10. Malpractice is defined as:
a. An act or failure to act by a health provider that harms a patient
b. A lawsuit against any health provider
c. A treatment failure that cannot be attributed to chance
d. A death resulting from a systemic failure
11.
11. Medical errors are one of the nation's leading cause of death
a. TRUE
b. FALSE
12.
12. An adverse event is:
a. An injury or death resulting from health care management
b. Failure to plan an action
c. Using a wrong plan to achieve an aim
d. The same as a medical error
13.
13. What would help you stay within your scope of practice?
a. Knowing the definition of my profession
b. Receiving appropriate training before applying a procedure
c. Staying current with the laws that regulate my profession
d. All of the above
14.
14. Aggregate bias refers to:
a. Aggregated data used to develop clinical guidelines without taking into account individual patient’s characteristics or circumstances.
b. The clinician’s gender bias or stereotype of the client.
c. Cultural misunderstanding of aggregate factors
d. Not taking into account feedback from a team member
15.
15. An example of adverse event is when a client makes a suicide attempt if:
a. Clinician never considered it necessary to re-assess a client for suicide risk because he didn’t present symptoms of depression during intake
b. Clinician disregarded signs because the patient is an adolescent with a dramatic personality
c. Clinician was not keeping track of new events happening in the adolescent's life
d. Clinician didn’t recommend seeing a psychiatrist because she deemed medication would make things worse
e. All of the above
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