◊ Where are the items manufactured?

We are proud to say that all items are made Orange County, California ... proudly made in the USA!

◊ Unique Photo Bags are available in what sizes / types?

A variety of sizes are available for your Personalized Unique Photo Bag.  Click here to view our products for more information. Custom sizes are possible, but cannot exceed approximately 10.5 inches by 8 inches … Additional charges may apply. Please Contact Us for more information.

◊ How do I order a Unique Photo Bag?

1.      Choose the item(s) you would like to purchase from the SHOP UNIQUE PHOTO BAGS page.

2.      Decide on any specifications and add the item to your cart.

3.      Enter your information, including payment information. 

4.      Once your order is placed, a confirmation e-mail will be sent.

5.      Upload, e-mail or snail-mail your photo(s) to us.  Please include your order number in the subject of the email when sending photos. 

◊What type photos can be used?

Just about any type of photo can be used. If it can be e-mailed or mailed and scanned ... It will work!  Your Favorite Photo, Family Pictures, Child's Artwork, your Business Card  ... be creative!  If you have a photo ... We can create your own Personalized Photo Gift! Horizontal photos are preferred, but vertical photos can be used. Editing will most likely be necessary (at no additional charge) to make the photo fit properly in the space available. A proof can be e-mailed if requested. When e-mailing photos, the higher the resolution the better end result!  Contact us if you have any questions. Professional photos can be used with permission ... Most photographers will happily say Yes ... Just ask!

◊ How long will it take to get my Personalized Unique Photo Bag?

Your Personalized Photo Bag will be ready to ship in approximately 3 to 4 weeks (sometimes sooner) excluding shipping time. Production will begin after your order has been confirmed AND photos received.  An e-mail will be sent when your Unique Photo Bag(s) has been shipped.  Please plan ahead for the Holiday Season and allow extra time as production time is longer during Mother's Day and Christmas ... our busiest seasons.

◊ Can I pick-up my Photo Bag(s)?

No problem! ... Arrangements can be made for local customers to pick up your Photo Bag(s). Please contact us to set that up!

◊ What if my photo needs to be edited or cropped?

We will be happy to edit and/or crop photos as needed. If there are special instructions regarding photos, please let us know. Otherwise, we will use our best professional judgement to make your photos fit the space.  Please remember that horizontal photos are preferred, but vertical photos can be used. Editing will most likely be necessary (at no additional charge) to make the photo fit properly in the space available. A proof can be e-mailed if requested.

◊ Can my photos be made Black & White or Sepia?

Yes ... ans it is FREE! Any color photo can be made Black & White or Sepia. Black and white photos, however, cannot be made color.  Be sure to make that choice when purchasing your item.

◊ Is there an additional charge if I would like to use two different photos on either side of the Photo Bag?

NO ADDITIONAL FEE will be charged for using 2 different photos! Keep in mind ... other companies charge an additional $10-$25 to include photos on both sides of your bag and also for using 2 different photos. Use the same photo on both sides or 2 different photos … Your choice …   No additional charge!   Be sure to specify what photos are to be used on which bag(s).
 

◊ My photo is vertical (up & down), is that ok?

Usually ... Horizontal photos are preferred, but vertical photos can be used. Editing will most likely be necessary (at no additional charge) to make the photo fit properly in the space available. A proof can be e-mailed if requested.  When e-mailing photos, the higher the resolution the better end result!  If your photo just won’t work, we’ll let you know so that you can forward us an alternative. Simply contact us if you have any concerns.

◊ What else can I put on a Photo Bag in place of a regular family photo, my kids, my dog/cat?

ANYTHING!  The possibilities are endless … Be Creative! … Your Child or Children ... The Bride & Groom ... A group of Bridesmaids or Friends ... Maybe your Business Card … Your Budding Artist's Work (artwork will need to be scanned and e-mailed or snail-mailed then returned with order) … Photos of your Pets ... Your favorite Vacation Spot … You name it!  Just about anything is possible … If you can photograph it … We can create it ... A Unique Gift for Any Occasion!

◊ What if I want to give a Photo Bag as a Gift, but I don’t have any photos?

Gift Certificates are available in a variety of denominations.  Instructions will be included regarding placing an order. Add a special personalized message for FREE!

◊ I would like a different size, can that be made?

Yes and no. Contact us regarding special size requests. Custom sizes can be made but cannot exceed approximately 10.5 inches by 8 inches … Additional charges may apply. Sorry, but large size purses and totes are not available at this time.

◊ Can I have a different color zipper or looped strap or specify a zipper pull style?

Sorry, but no. All Unique Photo Bags are made with the standard black zipper, faux leather looped strap, black coin purse loop ... and zipper pull style vary.

◊ Can I clean my Unique Photo Bag?

The fabric is somewhat washable. If necessary, wash by hand (rinse) in cold water. If soiled, use a small amount of liquid softener in water. Do not use detergent. Lay flat or hang dry. Please be aware that spot cleaning may cause photo color to lighten in cleaned areas. Usually a simple rinsing under cold water immediately after a spill or mishap does the trick. All Photo Bags are sprayed with a fabric Scoth Guard protector spray to help repel dirt. If you would prefer your bag not be sprayed … just let us know.

◊ Do you have a Return Policy?

Due to the uniqueness and personalization that goes into creating each item, items are not eligible for refund. If however, there is a defect in manufacturing (broken zipper, missing strap/zipper pull) we will do our best to remedy the situation.  We want all of our customers to be happy with their purchase.  Please click here for full details.

◊ I can't find an answer to my question ... What do I do?

Just Ask! Feel free to contact us to ask any further questions!   E-Mail: info@UniquePhotoBags.com !