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Order Tracking
If any of your order included Genuine Scooter Co. parts it will take approximately 2 weeks to arrive at your address.
Order Number
You can find your order number on your invoice that was sent to your email address or by logging in below.
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You can view the details of your shipment by entering the waybill number at one of the following links.  USPS or UPS.

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We will be closed the following dates for holidays:


 JULY 4th
 JULY 24th  



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Service and Repairs
In order to serve our customers better, we gladly service the scooters that we sell which include Vespa, Piaggio, Genuine, Royal Alloy, SYM, Lance and Scootstar. We do not service other brands of motor scooters during our busy season which is March through October unless they are running and can get to us under their own power. Please check with our staff before bringing your scooter in. Repairs are completed on a first-come, first-served basis. Scooters are accepted only during business hours so please do not leave your scooter outside our building after store hours. 
 
We want you to be thrilled with our service.  If you experience a problem regarding our repairs on your scooter, please bring it back within 30 days so we can make it right.  Vehicles that are not picked up upon completion after 3 business days will be charged storage fees of $10/day unless arrangements are made with management.  After 30 days property will be considered abandoned and sold.
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All parts orders should be placed through this website.  
For assistance please email us at parts@thescooterlounge.com.  
We do not take phone orders.